Templates are being created using DOC items.

In order to create templates, follow the steps as described here: Templates

• Click on the main category folder (DOC in this case) and click on Create Documents
• Create a document as described here: Controlled Documents
• Select who can approve the document
• When it's ready, archive the document: Archiving Controlled Documents
• A SIGN item will be created
• Once the SIGN item is approved and signed off, you can select in which project(s) this template should be used. Our default projects for keeping records are QMS_FILE and HR_FILE
• Click on Publish as Template for selected projects.

Now the template can be used in the selected projects.

Look at the following video to know how to create a template in a QMS project and publish it in another project: